Revision of CUSTOMER SERVICE SURVEY from June 22, 2013 - 10:13am

Unpublished

Summer 2013

Dear Library User:

As the Director of the West Caldwell Public Library, I want to thank you for giving the employees the opportunity to serve you. 

Please help us serve you better by taking a few minutes to tell us about the service quality that you received on your visits to the library. 

Thank you for taking time out of your busy schedule to complete this survey.  Please complete the survey by Friday, July 26, 2013 and return it to one of the Library’s Public Service Desks.

We greatly appreciate your business and want to make sure that we meet your expectations.

Sincerely yours,

April L. Judge

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YesNo
Receive the information that you requested
Feel welcomed
Have to wait for a Staff member to assist you
Get sent to the appropriate person to answer your request
Feel that staff treated you in a professional manner
you can check more than one
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